Shipping policy
At BagCraz, we aim to provide clear and reliable shipping information so you know what to expect before placing your order.
Order Cut-Off Time
Our daily order cut-off time is:
2:00 PM Central Time, Monday–Friday
Orders placed before 2:00 PM Central Time on a business day will begin processing that business day.
Orders placed after 2:00 PM Central Time, on weekends, or on U.S. holidays will generally begin processing on the next business day.
Processing Time
Orders are generally processed within:
1–3 business days
Processing time begins according to the order cut-off schedule described above.
U.S. Shipping
Our estimated U.S. delivery time is:
5–10 business days after processing
Delivery times are estimates and are not guaranteed delivery dates.
Actual delivery times may vary due to:
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Carrier delays
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Weather conditions
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Holidays
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Incorrect or incomplete shipping addresses
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Operational disruptions
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Other circumstances outside our reasonable control
Shipping Charges
We offer free standard shipping on all U.S. orders.
No additional standard shipping charges will be added at checkout.
Order Tracking
When tracking is available, tracking information will be provided after your order has shipped.
Please note that tracking information may take some time to become active after the carrier receives your package.
Incorrect or Incomplete Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
If an order is returned to us because of an incorrect or incomplete address, please contact our customer support team for assistance.
Email: info@bagcraz.com
Contact BagCraz
Phone / WhatsApp:
+1 (725) 314-9287
Email:
info@bagcraz.com
Business Hours:
Monday–Friday
9:00 AM–5:00 PM Central Time
Our customer support team is available to assist with questions about orders, shipping, tracking, and other customer-service matters.